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Reputation & Reviews

Earn trust. Rank higher. Win more customers.

Quixess Trust centralizes your reviews, automates responses with AI, and turns customer love into SEO fuel across Google, Yelp, Facebook, and more.

4.8 avg rating
+32% review volume
2m median reply
Live Reputation Pulse
4.6
Avg Score
+0.2 WoW
128
New Reviews
+34%
2m
Response SLA
-41%

Everything to build unshakeable trust

Automations, AI, and analytics designed for multi-location and SMB teams.

Unified Inbox
Operations

See Google, Yelp, Facebook, TripAdvisor and more in one queue.

AI Auto-Replies
AI

Brand-safe, empathetic responses in seconds—approve or auto-send.

Smart Alerts
Workflow

Escalate 1★ instantly to Slack/Email. Celebrate 5★ in team channels.

Insights & NPS
Analytics

Themes, sentiment trends, and location benchmarks with NPS.

Review Generation
Growth

SMS/Email drip campaigns post-visit to capture happy customers.

Widgets & SEO
SEO

Beautiful review widgets and schema markup to boost ranking.

Plug into your review ecosystem

Two-way sync, webhooks, and instant alerts across major platforms.

Google Reviews
Connected
Yelp
Connected
Facebook
Connected
Trustpilot
Connected
BBB
Connected
Tripadvisor
Connected
G2
Connected
Capterra
Connected
Google Reviews Yelp Facebook Trustpilot BBB Tripadvisor G2 Capterra Google Reviews Yelp Facebook Trustpilot BBB Tripadvisor G2 Capterra

Analytics that move the needle

Track volume, response SLAs, sentiment, themes, and conversion uplift. Export to your BI in one click.

86%
Review Volume
vs last 30 days
47
NPS
Trending up
2m
Median Reply
Goal: < 3m
  • Theme mining by topic ("service", "pricing", etc.)
  • Location benchmarking & cohorts
  • Export: CSV, JSON, webhook
Sentiment Trend
"We doubled our weekly reviews and finally outrank competitors."
Camila R.Owner, Urban Bloom Spa
"We doubled our weekly reviews and finally outrank competitors."
Camila R.Owner, Urban Bloom Spa
"We doubled our weekly reviews and finally outrank competitors."
Camila R.Owner, Urban Bloom Spa

Our Customers vs Their Competition

Brands powered by Quixess Trust outperform local competitors across sentiment, speed, and revenue.

Performance Comparison

Customers show faster responses, higher ratings, and stronger retention than nearby competitors.

Revenue Impact by Channel
+45%
Avg ROI
in 3 months
+19%
Retention Lift
YoY
+19%
Review→Sale
conversion

Advanced Analytics

Sentiment Distribution

Distribution of star ratings across the selected window.

Median Response by Channel

Lower is better. Targets: < 3 minutes across all channels.

Cohort Retention

Retention improves with faster responses and higher sentiment.

Location Benchmarks
LocationAvg RatingMonthly VolumeMedian Reply (m)
Austin4.75202.1
Dallas4.64102.3
Houston4.53902.6
San Antonio4.84501.9

Use this to set per-location goals and spot outliers.

How the Quixess pillars amplify each other

A growth flywheel: Trust → Social → Commerce → Appointments → Trust.

Commerce
Display reviews on listings, improve conversion and ranking.
Social
Auto-generate UGC from 5★ reviews and schedule everywhere.
Trust
Capture more reviews and respond faster with AI.
Appointments
Trigger review asks after visits and reduce no-shows.

Turn every happy customer into a magnet for more.

Launch Quixess Trust in minutes. Import reviews, set automations, ship results.

Get a personalized walkthrough

FAQ